FAQs
Frequently Asked Questions
What types of residents do you serve?
We provide care for individuals with Intellectual and Developmental Disabilities (IDD) as well as elderly residents who need daily living support.
Do you offer 24/7 care?
Yes. Our Residential Living service includes round-the-clock support to ensure residents are always safe, comfortable, and cared for.
Can families be involved in the care process?
Absolutely. We maintain open communication with families and guardians, and encourage their input in care planning and advocacy.
How are care plans created?
Each care plan is tailored to the resident’s medical, emotional, and social needs and is developed in collaboration with families and healthcare providers.
What kinds of activities do residents participate in?
Residents enjoy a variety of social and recreational activities, including group outings, arts and crafts, games, and wellness programs.
How do you support residents emotionally?
We use positive reinforcement strategies and coordinate with behavioral health professionals to provide compassionate emotional support.
Are the living spaces private or shared?
We offer both private and shared room options, all designed to be comfortable, safe, and home-like.
How do I get started with Austel Health?
Simply reach out through our contact form or give us a call. We’ll be happy to guide you through the process and answer any questions.